To ensure fleet safety, focus on comprehensive training programs for powered industrial truck operators [1]. Training should cover truck-related topics like operating instructions, controls, steering, load capacity, and maintenance 1, 4. Also, cover workplace-related topics such as surface conditions, load stability, pedestrian traffic, and potential hazards 1, 2.

Make sure that training programs include formal instruction, practical training, and workplace performance evaluation 4, 19. Refresher training is essential when operators drive unsafely, are involved in incidents, or when workplace conditions change 2, 6. It's also important to evaluate operator performance at least every three years 6, 13. Keep records of training and evaluations, including operator names, training dates, and the identity of trainers [2].